Return Policy

Return Policy Return Process You can only apply for a Return from your sansargreen.com account. Login to your account and go to the ‘My Orders’ section. Click on ‘Return’ for the respective order. What is

Return Policy?

• Customers can return their order within 7 days after an order has been delivered.
• Defective products need not be sent back to us unless confirmed by the Customer Care Team. If you have received a defective product, send us images at care@bandbaaja.in and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or as Sansar wallet Money as per your convenience.
•  If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other queries regarding this, you can contact us at the number or email us at support@bandbaaja.in.
• Gift cards/vouchers are non-refundable.
• Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.
• To maintain strict hygiene standards of our products, we do not accept returns on several product categories, including but not limited to masks, boxers, shorts, sweat-activated t-shirts and socks. Sansargreen may, at its discretion and without prior notice, change the products or categories to which this policy would apply.
•  If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.

Return Process

You can only apply for a Return from your sansargreen.com account. Login to your account and go to the ‘My order’ section. Click on Return for the respective order.

• Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
• We will share the Return Warehouse address once we receive the return request.
• Upon receiving the product at the warehouse, the sansargreen.com Wallet will be credited to your account.